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SACHA Policies - 2.19 Scent Free Awareness - Revised March 2015
Many people experience health concerns arising from exposure to scented products. In order to create a safe, comfortable and welcoming environment for all service users, Members and visitors, SACHA asks that all staff, students, volunteers and people accessing SACHA strive to provide a scent-free space.

SACHA Policies - 2.11 Acessibility - Revised March 2015
SACHA strives to make our services fully accessible and grounded in principles of dignity and equity. All SACHA services will operate in compliance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA); SACHA further endeavours to exceed standards outlined in AODA.

SACHA Policies - 2.10 Trans and Intersex Inclusion - Revised March 2015
SACHA is committed to anti-oppressive/anti-discriminatory practices and inclusion of trans, intersex, and gender queer individuals (or those who identify as other gender expressions) and will ensure that their rights are respected and protected. SACHA will work to promote a climate that is welcoming to all gender identities/expressions.

SACHA Policies - 2.6 Complaints - Revised March 2015
SACHA strives to offer high quality services. As such, if service users and/or community members have any concerns about our work, SACHA strongly encourages feedback. SACHA will treat all complaints seriously.

SACHA Policies - 2.5 Anti-Harassment - Revised March 2015
SACHA is committed to providing an organizational environment that is free from harassment, discrimination and violence where personal worth and dignity are respected.

SACHA Policies - 2.4 Anti-Racism Anti-Oppression - Revised March 2015
SACHA is committed to providing an organizational environment that is free from racism and all forms of oppression where personal worth and dignity are respected. This policy encompasses all forms of discrimination and oppression including but not limited to: ableism, ageism, anti-Jewish oppression, classism, heterosexism, racism, genderism and sexism.

SACHA Policies - 2.3 Confidentiality - Revised March 2015
Through its counselling/support services and outreach activities SACHA has access to a great deal of confidential and sensitive information. SACHA recognizes its ethical responsibility to ensure that information about service users is kept in the strictest of confidence.