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Definition
SACHA Policies - 2.19 Scent Free Awareness - Revised March 2015

Many peo­ple expe­ri­ence health con­cerns aris­ing from expo­sure to scent­ed prod­ucts. In order to cre­ate a safe, com­fort­able and wel­com­ing envi­ron­ment for all ser­vice users, Mem­bers and vis­i­tors, SACHA asks that all staff, stu­dents, vol­un­teers and peo­ple access­ing SACHA strive to pro­vide a scent-free space.
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SACHA Policies - 2.11 Acessibility - Revised March 2015

SACHA strives to make our ser­vices ful­ly acces­si­ble and ground­ed in prin­ci­ples of dig­ni­ty and equi­ty. All SACHA ser­vices will oper­ate in com­pli­ance with the Acces­si­bil­i­ty for Ontar­i­ans with Dis­abil­i­ties Act, 2005 (AODA); SACHA fur­ther endeav­ours to exceed stan­dards out­lined in AODA.
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SACHA Policies - 2.10 Trans and Intersex Inclusion - Revised March 2015

SACHA is com­mit­ted to anti-oppres­sive/an­ti-dis­crim­i­na­to­ry prac­tices and inclu­sion of trans, inter­sex, and gen­der queer indi­vid­u­als (or those who iden­ti­fy as oth­er gen­der expres­sions) and will ensure that their rights are respect­ed and pro­tect­ed. SACHA will work to pro­mote a cli­mate that is wel­com­ing to all gen­der identities/​expressions.
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SACHA Policies - 2.6 Complaints - Revised March 2015

SACHA strives to offer high qual­i­ty ser­vices. As such, if ser­vice users and/​or com­mu­ni­ty mem­bers have any con­cerns about our work, SACHA strong­ly encour­ages feed­back. SACHA will treat all com­plaints seriously.
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SACHA Policies - 2.5 Anti-Harassment - Revised March 2015

SACHA is com­mit­ted to pro­vid­ing an orga­ni­za­tion­al envi­ron­ment that is free from harass­ment, dis­crim­i­na­tion and vio­lence where per­son­al worth and dig­ni­ty are respected.
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SACHA Policies - 2.4 Anti-Racism Anti-Oppression - Revised March 2015

SACHA is com­mit­ted to pro­vid­ing an orga­ni­za­tion­al envi­ron­ment that is free from racism and all forms of oppres­sion where per­son­al worth and dig­ni­ty are respect­ed. This pol­i­cy encom­pass­es all forms of dis­crim­i­na­tion and oppres­sion includ­ing but not lim­it­ed to: ableism, ageism, anti-Jew­ish oppres­sion, clas­sism, het­ero­sex­ism, racism, gen­derism and sexism.
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SACHA Policies - 2.3 Confidentiality - Revised March 2015

Through its counselling/​support ser­vices and out­reach activ­i­ties SACHA has access to a great deal of con­fi­den­tial and sen­si­tive infor­ma­tion. SACHA rec­og­nizes its eth­i­cal respon­si­bil­i­ty to ensure that infor­ma­tion about ser­vice users is kept in the strictest of confidence.
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