SACHA - Sexual Assault Centre
Erasing Your Tracks Online
75 MacNab St. South, 3rd floor
Hamilton Ontario L8P 3C1 Canada
PHONE 905.525.4573 FAX 905.525.7085 TTY 905.525.4592
What do we do?

The 24 Hour Support Line offers confidential and anonymous 24-hour non-judgmental telephone support. This service is for adults, 16 years of age or older, who have experienced sexual violence at any point in their lives and to folks supporting survivors.

I learned that I was not at fault.

The Support Line also offers accompaniment to the:

  • Hospital - within a week of a sexual assault
  • Police station when reporting either a recent or past sexual assault/abuse.

We offer assistance with transportation to the hospital and police station,  if required.

I learned that what I was feeling is normal.

The 24 Hour Support Line:
  • Supports survivors of any gender who have experience sexual violence any time in their lives
  • Supports friends, families, neighbours, co-workers and classmates of survivors, as well as professionals who may be supporting survivors and seeking information
  • Provides non-judgmental listening
  • Empowers survivors
  • Helps callers to explore their options
  • Provides information and resources
  • Helps callers to see that it was not the survivor’s fault
  • Is responsive to the needs of persons from diverse backgrounds and experiences.


We are looking for feedback from 24 Hour Support Line callers.

You can complete a short, anonymous and confidential survey online or by calling SACHA at 905.525.4573 and asking for extension 998.


Services are confidential and free of charge.
We respect the right to safety and privacy.
This resource developed with the generous support of the Ontario Trillium Foundation.
All services are Free, Confidential and Non-Judgmental. © SACHA. 24 Hour Support Line 905-525-4162

A member of the Ontario Coalition of Rape Crisis Centres
A member of the Women Abuse Working Group Wawg
A United Way Member Agency Uw
Supported by the Ministry of the Attorney General Ontario Victim Services Secretariat Ontario and the City of Hamilton Hamilton